Headspring Inc. (“Headspring,” “we,” “our,” or “us”) recognizes the importance of protecting personal information and is committed to handling such information appropriately and securely.
This Privacy Policy explains how we collect, use, manage, and protect personal information obtained through our website, products, services, inquiries, and other business activities.
Headspring’s current Japanese policy covers personal information, usage/history information, collection methods, purposes of use, third-party disclosure, access and correction rights, suspension of use, policy amendments, and contact procedures.
We may collect personal information that identifies or may identify an individual, including:
Where necessary for particular transactions or services, additional information may be requested.
We may also automatically collect technical and usage information when you access our website, including your IP address, browser and device information, cookies, pages viewed, access date and time, referral information, and website usage history.
Personal information may be collected when you:
Certain technical information may also be collected automatically when you use our website.
Headspring may use personal information for the following purposes:
Responding to inquiries
To respond to questions, consultations, technical inquiries, support requests, and other communications.
Providing products and services
To process requests, provide quotations, deliver products and services, and provide technical or customer support.
Customer and business communication
To communicate important information concerning transactions, services, products, projects, or contractual relationships.
Product and service information
To provide information regarding Headspring products, technologies, exhibitions, seminars, technical updates, and related services where appropriate.
Improving our website and services
To understand how our website and services are used and to improve functionality, content, products, services, and customer experience.
Security and fraud prevention
To identify unauthorized or inappropriate use and protect our website, systems, customers, and business operations.
Legal and regulatory compliance
To comply with applicable laws, regulations, governmental requests, contractual requirements, and other legal obligations.
We may also use information for purposes reasonably related to those described above.
Headspring will not provide personal information to third parties without the individual’s prior consent, except where disclosure is permitted or required by applicable law.
Personal information may be disclosed where necessary, including:
Where external service providers process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately.
This reflects the main third-party disclosure principles contained in Headspring’s current policy.
Headspring takes reasonable organizational, technical, and administrative measures to prevent unauthorized access to, disclosure of, loss, alteration, misuse, or destruction of personal information.
Access to personal information is limited to personnel and service providers who require such access for legitimate business purposes.
Our website may use cookies and similar technologies to maintain website functionality, understand website usage, analyze traffic, and improve our services.
Cookies may collect information such as:
Users may control or disable cookies through their browser settings. However, disabling certain cookies may affect the functionality of parts of the website.
Where permitted by applicable law, individuals may request:
Headspring will verify the identity of the requesting person and respond in accordance with applicable laws and internal procedures.
The existing Japanese policy also provides for disclosure requests and requests to correct, delete, suspend, or erase personal information.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, or to meet applicable legal and regulatory obligations.
Information that is no longer required will be appropriately deleted or anonymized where reasonably practicable.
Headspring may revise this Privacy Policy when necessary due to changes in our services, business activities, technologies, or applicable laws and regulations.
The revised Privacy Policy will become effective when published on this website unless otherwise stated.
For inquiries concerning this Privacy Policy or the handling of personal information, please contact:
Headspring Inc.
Personal Information Protection Management Representative
Harbor One Building 3F 2-5-5 Higashi-Shinagawa Shinagawa-ku, Tokyo 140 0002 Japan
TEL: +81-3-5495-7957
Business Hours: Weekdays, 9:00–18:00
FAX: +81-3-5495-7958
The address, telephone/fax details and designated privacy contact correspond to Headspring’s existing privacy-policy page.
Representative Director & President: Osamu Hoshino
Policy established: September 01, 2026.
